FAQ & Contact

How can we help you?


How can we help you?

    • The motto of iMooX is "Education for all". Therefore, we want to make online courses freely accessible. This means that once a course has been published, its content can be used freely. This idea corresponds to the demand for freely and openly licensed educational resources. iMooX generally relies on the widely used Creative Commons licenses (http://creativecommons.at/). Which license an individual course uses is ultimately up to the course creator and is listed in the course description under “License”. Please consider these regulations if you want to use parts of the course in the context of other events, courses etc. If you are unsure what exactly the license allows, please read the link to the regulations, which are available in the respective language.
    • Yes, generally a certificate of attendance is issued upon successful active participation in the course. This is done automatically at the end of the course and includes at least the name of the participant, the course name, the course duration and the amount of work involved. In order to receive the certificate, at least 75% of the self-assessment questions in the course must be answered correctly, if not defined otherwise in the course itself. It is explicitly pointed out that this is only a confirmation of active participation of a freely registered user account and that no legal claims arise from this. If different regulations have been made for a course, this will be explicitly stated in the course description under "Certificate".
    • The iMooX platform distinguishes between guided courses and self-study courses. A guided course has a defined starting point, a defined end and thus a duration, within which the discussion forum is open and, as far as possible, also moderated. After the end of the guided period, the course changes to a self-study status, whereby all content remains freely accessible. During this time, the discussion forum is also accessible, but unmoderated. There is a clear distinction between these two options. You will find an indication whether the course is guided or self-study directly in the overview of all courses.
    • Posts published in the forum that a) violate copyright or b) violate applicable law, or whose contents are c) racist, d) pornographic, e) discriminatory or f) offensive in nature or g) contain advertising, will be deleted in accordance with the user guidelines of the iMooX platform without further warning. Likewise, the affected users will be immediately removed from the discussion forums.
    • Forum discussions are primarily intended to enable course participants to exchange ideas and discuss open questions. Participants should help, support and discuss with each other. The course instructors mainly take on a moderator function in the discussion forums (see "Which contents are not tolerated in the discussion forum?") and will only take part in a content-related discussion if necessary. The extent of them intervening may vary depending on the course and might be part of the overall didactic-methodical concept of the course.
    • Of course you can, at any time. To do this, simply click on your user name at the top right and select “Profile”. Now, a window "Delete account" appears. After checking "I am sure" and confirming, both the account and all related data will be irrevocably deleted.
    • You can reset your iMooX password at any time by going to the following address: https://imoox.at/mooc/login/forgot_password.php.

      After entering your login name or e-mail address, an e-mail will be sent to you containing the further steps.

      However, if this email states that your password cannot be changed via this method, your account was originally created using eduID. This means that you have logged in under “Login” with eduID with the access data of your educational institution. You can only have these access data changed directly at your educational institution.
    • You can generally be notified about activities in the forum. To do so, please click on your username in the upper right corner and select "Preferences". Click on "Forum preferences" and select how often or in what form you would like to be notified about posts in forums you are subscribed to and whether you would like to automatically subscribe to forums in which you post.
    • Your first and last name can be changed in the user profile at any time. Please click on your name or user name in the top right corner. Click on "Edit profile" and change your first or last name there.
    • Badges are digital confirmations in the form of a picture with integrated additional information, which certify certain achievements. There are two different types of badges on iMooX: The first badge type certifies that you have gained all the achievements of a certain course and have thus successfully completed the course. The second badge type is given to you upon successful completion of a single quiz of a unit.

      You can collect these badges locally on your computer or online in so-called backpacks, organize them and share them via various social networks. You alone decide with whom you share which badges. The currently most widely used backpack is called Badgr. You can reach it at the following URL: https://info.badgr.com/

      When creating a Badgr account, make sure that the email address you use for the Badgr account is the same as the one used for your iMooX account.

      You can find the badges you have received by clicking on your name in the top right corner of iMooX.at and then clicking “Manage Badges” in the Preferences category. Here, you can see the badges from different courses you have participated in.

      Directly below each badge is a download button. Click on it to download the badge. Save the file to your computer, navigate to the website of your chosen backpack in your browser, and upload the badge to your backpack. You can then share your badges in different ways or make them available to the public.

      If you want to learn more about badges, the following pages will certainly be useful:

    • You can rate a MOOC from 2 weeks after the enrolment or from 2 weeks after the start date. You can find the option to rate a course at the very bottom of the respective MOOC in the section "More". Here you can rate the course once by awarding stars. The course rating is anonymous.

      If you are a course creator and would like more information or feedback, you have the possibility to add additional questions to the course questionnaire.
    • You will receive a certificate on iMooX after successful participation in a course (see "Will I receive a certificate of attendance for a course?"). Whether a course offered on iMooX can be credited as further education or for your educational leave has to be clarified directly with the responsible office. Apart from badges and the certificate of attendance, no other attestations or certificates are issued by iMooX itself.
    • If you would like to offer a MOOC on iMooX.at as a course creator, the best thing to do is contact us at office@imoox.at. The details of the content and the process will be clarified in a personal meeting.

      You are welcome to take a look at the MOOC Maker Canvas or the MOOC Map in advance to brainstorm ideas and familiarize yourself with the process.

    • Some questions cannot be answered in our "Frequently Asked Questions". Contact us and send us your requests, questions, comments, complaints etc.



Educational Technology

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