Digital competencies - introduction to everyday computer use

Course content

The course content covers typical digital applications and technical issues that commonly arise in everyday life. The course is divided into four lessons:

• Challenges in Windows: password problems, frozen screen
• Online meetings: Teams/Webex/Zoom, creating and sending appointments
• File formats: text and images
• Devices: printers, external monitors, tablets

Learning goals

After completing the course, participants will have basic digital skills for everyday computer use — whether in care or other professions that are less computer-focused. They will be able to use digital communication tools such as Microsoft Teams and the Outlook calendar more confidently, and operate common technical devices like printers or external monitors correctly.

Additionally, participants will be better equipped to assess and handle common technical issues, such as a frozen screen, a fully discharged tablet, or password problems, and implement simple solutions independently. Overall, the course builds confidence in using digital technologies and helps participants apply digital solutions in a practical, everyday context.

Prerequisites

None

Course schedule

The course is based on self-directed learning — there are no synchronous lessons and therefore no strict schedule.

For actively participating in the course you will receive an automatic certificate which includes your name, the course name as well as the completed units. We want to point out that this certificate merely confirms that you answered at least 75% of the self-assessment questions correctly.

This work is licensed under Creative Commons - 4.0 International (CC BY 4.0)